Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to ZOOTYLAND! The terms "we", "us" and "our" refer to ZOOTYLAND. ZOOTYLAND operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). ZOOTYLAND is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy: https://zootyland.com/policies/privacy-policy
If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.
You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ depending on the device, screen, settings, or configuration used to view the store.
We do not warrant that the appearance or quality of any products or services purchased by you will exactly match how they appear on your screen.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
ZOOTYLAND reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until ZOOTYLAND confirms acceptance.
We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as ZOOTYLAND may be unable to accommodate cancellation requests after an order has entered processing or fulfillment.
If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided when the order was placed.
Purchases are subject to our Return & Refund Policy:
https://zootyland.com/policies/refund-policy
You represent and warrant that purchases are for your own personal or household use and not for unauthorized commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation.
Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping, handling, customs, or import charges.
Prices posted in our online store may differ from prices offered by third parties.
We may offer promotions from time to time that may affect pricing and may be governed by additional terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms will govern for that promotion.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
You agree to promptly update your information, including email address and payment details, so that we can complete transactions and contact you when needed.
You represent and warrant that payment information you provide is accurate, that you are authorized to use the payment method, and that you will pay all charges incurred at the posted prices, including any applicable shipping charges and taxes.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by shipping carriers, weather, customs processing, incorrect customer information, or circumstances outside our reasonable control.
For current shipping rates, eligibility, estimated delivery times, and other shipping information, please review our Shipping Policy:
https://zootyland.com/policies/shipping-policy
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, video, audio, and the design, selection, and arrangement thereof, are owned by ZOOTYLAND, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written consent, except where permitted by law.
Nothing in these Terms grants or shall be construed as granting a license or other rights under any patent, trademark, copyright, or other intellectual property belonging to ZOOTYLAND, Shopify, or any third party.
Unauthorized use of the Services may violate intellectual property laws.
All rights not expressly granted herein are reserved.
ZOOTYLAND's names, logos, product and service names, designs, and slogans are trademarks of ZOOTYLAND or its affiliates or licensors.
Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify.
All other names, logos, product and service names, designs, and slogans are trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control.
You acknowledge and agree that access to such tools may be provided "as is" and "as available" without warranties, representations, or conditions of any kind and without endorsement.
We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you understand and approve the terms under which such tools are provided.
We may also offer new features, tools, or resources through the Services in the future. Such features will also be considered part of the Services and subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, security, or practices of third-party materials or websites you choose to access.
If you leave our Services to access third-party materials or websites, you do so at your own risk.
We are not liable for harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content offered through third parties.
Please carefully review third-party policies and practices before engaging in any transaction.
Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
ZOOTYLAND is powered by Shopify, which enables us to provide the Services to you.
However, sales and purchases made through our store are transactions directly between you and ZOOTYLAND.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and ZOOTYLAND, including injury, damage, or loss resulting from products or services purchased from ZOOTYLAND.
To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions made directly with ZOOTYLAND.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy:
https://zootyland.com/policies/privacy-policy
Certain personal information may also be processed by Shopify in accordance with Shopify's applicable privacy policies.
Because the Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve the platform and related services.
Information submitted through the Services may be transmitted to Shopify and other service providers as necessary to operate our store, process transactions, fulfill orders, provide customer support, prevent fraud, and perform other services described in our Privacy Policy.
Please review our Privacy Policy for additional details:
https://zootyland.com/policies/privacy-policy
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content ("Feedback"), you grant us a worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback to the extent permitted by law.
You represent and warrant that you own or have the necessary rights to any Feedback you provide, that you disclose any required compensation or incentives associated with the Feedback, and that your Feedback complies with these Terms.
We are under no obligation to maintain Feedback in confidence, provide compensation for Feedback, or respond to Feedback unless required by applicable law.
We may monitor, edit, or remove Feedback that we determine violates applicable law, intellectual property rights, these Terms, or our policies.
You agree that your Feedback will not violate the rights of any third party or contain unlawful, abusive, obscene, misleading, or malicious content.
You are responsible for Feedback you provide and its accuracy.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information when appropriate, including after an order has been submitted, subject to applicable law.
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only.
You may not access or use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate international, federal, state, provincial, territorial, or local laws or regulations;
(c) to infringe upon or violate our intellectual property rights or those of others;
(d) to harass, abuse, insult, harm, defame, intimidate, or discriminate against another person;
(e) to transmit false or misleading information;
(f) to send, knowingly receive, upload, download, use, or reuse material that violates these Terms;
(g) to transmit or facilitate unsolicited advertising, junk mail, chain letters, spam, or similar solicitation;
(h) to impersonate or attempt to impersonate another person or entity; or
(i) to engage in conduct that restricts or inhibits another person's use or enjoyment of the Services or that may harm ZOOTYLAND, Shopify, or users of the Services.
You also agree not to upload viruses or malicious code; reproduce, duplicate, copy, extract, sell, resell, or exploit unauthorized portions of the Services; collect personal information unlawfully; spam, phish, pharm, or pretext; or interfere with security or authorization features used by the Services.
We reserve the right to suspend, disable, or terminate access when we determine that these Terms have been violated, subject to applicable law.
SECTION 14 - AGENTS
This section applies if you use, allow, enable, or cause the deployment of an automated or semi-automated software agent ("Agent") to access, use, or interact with the Services.
An Agent must comply with applicable laws, our technical requirements, and any restrictions or instructions communicated through the Services.
We may limit whether and how automated systems access, use, or interact with the Services, including through technical measures.
Agents must not conceal or misrepresent their automated nature, circumvent security measures, bypass access controls, or interfere with technologies designed to protect the Services.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services, in whole or in part, where permitted by applicable law.
You will remain responsible for amounts properly due up to and including the date of termination.
Sections that by their nature should survive termination will continue to apply, including provisions relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, severability, governing law, and privacy.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available for general informational purposes.
We do not warrant the accuracy, completeness, or usefulness of all information made available through the Services.
Except as expressly stated by ZOOTYLAND or required by applicable law, the Services and products offered through the Services are provided "as is" and "as available," without representations, warranties, or conditions of any kind, express or implied.
Some jurisdictions do not allow certain warranty exclusions or limitations. In those jurisdictions, some of the above limitations may not apply.
Nothing in these Terms excludes or limits any warranty, guarantee, or other consumer right that cannot lawfully be excluded.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, ZOOTYLAND and its partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from use of the Services or products purchased through the Services.
Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, our liability will be limited only to the extent permitted by applicable law.
Nothing in these Terms limits liability that cannot lawfully be limited or excluded.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless ZOOTYLAND and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party losses, damages, liabilities, or claims arising from:
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your material breach of these Terms;
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your violation of applicable law or the rights of a third party; or
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unlawful or unauthorized use of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law and the unenforceable portion will be considered severed from these Terms.
The validity and enforceability of the remaining provisions will not be affected.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
These Terms and any policies or operating rules posted by us in connection with the Services constitute the agreement between you and ZOOTYLAND concerning your use of the Services, subject to any additional terms that may apply to particular transactions or promotions.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign these Terms or your rights or obligations under them without our prior written consent where such restriction is permitted by applicable law.
We may transfer or assign our rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of assets, or other legitimate business transaction, subject to applicable law.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide the Services will be governed by and construed in accordance with the laws applicable in the jurisdiction where ZOOTYLAND is headquartered, without limiting any mandatory consumer rights that may apply to you.
Any disputes shall be handled in accordance with applicable jurisdictional and consumer protection laws.
SECTION 23 - HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, subject to applicable law, to update, change, or replace portions of these Terms by posting updates to our website.
When required by law, we will provide notice of material changes.
Your continued use of or access to the Services following the effective date of updated Terms constitutes acceptance of those changes to the extent permitted by applicable law.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
ZOOTYLAND
Website: zootyland.com
Email: support@zootyland.com
For information regarding returns and refunds, please review:
https://zootyland.com/policies/refund-policy
For information about shipping, please review:
https://zootyland.com/policies/shipping-policy
For information about how we collect and use personal information, please review: